Services

Expert Witness Consultations
  • Review technical details of telecommunications cases to sort out relevant information in legal disputes.
  • Clarify complex technical issues in concise, non-technical terms.
  • Write clear, concise reports for use in litigation.
Custom Seminars on Industry Issues and Technologies
  • Interactive, seminars on topics such as cloud computing, mobile service, industry overviews, and public network structures for carriers, mobile equipment providers, investment firms, utilities and industry associations.
Needs Assessments
  • Analysis of telephone system requirements for all sizes and types of organizations including single site and multi-site companies
  • Assessments on the growth potential and utilization of on-site telephone systems the requirement for peripheral services such as call center and wireless telephones
IP PBX and Unified Communications
  • Review vendor proposals and recommend systems that most closely match client needs
  • Expertise includes IP PBX and automatic call distribution systems
Recommendation of Network Services and IP PBXs
  • Preparation and issuance of requests for proposals
  • Evaluation of responses, with analysis of pricing, service and scalability
Carrier Bill Audits and Analysis
  • Billing audits to ensure that customers are not overcharged for T-1, local and Gigabit Ethernet services
  • Negotiations with carriers on credits, adjustments and bill corrections
Evaluation of Mobile Services
  • Examination and recommendations on cellular carriers based on network quality, features, pricing and billing policies
Analysis of Mobile Management Offerings
  • Analysis of services provided to manage provisioning mobile devices
  • Study of reports provided to monitor usage and costs